Released by FEMA
TALLAHASSEE, Fla. – The Hurricane Michael disaster may result in the loss of important documents, but Florida residents have ways to replace them. Here is a list of some useful websites and telephone numbers:
SNAP Cards Phone: Agents available 8 a.m. to 5 p.m. Monday-Friday at 866-762-2237 Website: www.myflfamilies.com
Green Cards: Phone: 800-375-5283 Website: https://go.usa.gov/xPyWb
Birth and Death Certificates: Phone: 850-245-4444 Websites: Birth Certificates: http://www.floridahealth.gov/certificates/certificates/birth/index.html Death Certificates: http://www.floridahealth.gov/certificates/certificates/death/index.html
Florida Driving Licenses: Phone: 850-617-3000 Website: https://go.usa.gov/xPyW8
Bank Checks, ATM/Debit Cards or Safe Deposit Boxes: Phone: 877-275-3342 Website: https://www.fdic.gov/
Credit Cards – Contact the appropriate issuing institution: • Visa: 800-847-2911 https://usa.visa.com/support/consumer/lost-stolen-card.html
• MasterCard: 800-627-8372 https://www.mastercard.us/en-us/consumers/get-support.html
• Discover: 800-347-2683 https://www.discover.com/credit-cards/help-center/
• American Express: 800-327-1267 https://www.americanexpress.com/us/content/help/lost-stolen-card.html
Credit Reports: Equifax, Experian or TransUnion Phone: 877-322-8228 Website: https://www.annualcreditreport.com/index.action
Social Security Cards: Phone: 800-772-1213 Website: https://www.ssa.gov/ssnumber/
Fraud Alerts or a Credit Freeze: Both are free. But there are important differences between these two options:
• An extended fraud alert means that a business must verify your identity before it issues new credit. An extended fraud alert, lasting seven years, is available only to identity theft victims. To get an extended fraud alert, you’ll first need an Identity Theft Report, which you can create at IdentityTheft.gov.
• A freeze generally stops all access to your credit report, while a fraud alert permits creditors to get your report as long as they take steps to verify your identity. A freeze is available to anyone, whether or not you are a victim of identity theft. For more information, visit https://go.usa.gov/xPyWX.
Other support: Identity Theft Resource Center: Phone: 888-400-5530 Website: http://www.idtheftcenter.org/ Email: info@fightidentitytheft.com.
Medicare Cards: Phone: 800-772-1213 (TTY 1-800-325-0778) Monday-Friday from 7 a.m. to 7 p.m.; or go to https://www.ssa.gov/myaccount/
Passports: Phone: 877-487-2778 Website: https://travel.state.gov/content/passports/en/passports/lost-stolen.html
U.S. Savings Bonds: Phone: 844-284-2676 (toll-free) Website: https://go.usa.gov/xPyWp
Federal Tax Returns: Phone: 800-829-1040 Website: https://www.irs.gov/uac/About-Form-4506T
Military Records: Phone: 866-272-6272 Website: https://www.archives.gov/veterans/military-service-records/
Insurance Documents: Phone: Check with your insurance agent. Website: http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html
Real Estate and Property Records (Mortgage Documents, Deeds, etc.): Phone: Contact your agent. http://insurance.lawyers.com/natural-disasters/replacing-personal-documents-lost-in-a-disaster.html
Medical and Prescription Records: Call your doctor; medical and prescription records are tracked electronically.
Proof of Address/Residency: Contact your local utility company to obtain a recent bill.
National Archives Records: Phone: 866-272-6272 Website: General: https://www.archives.gov/preservation/records-emergency
Website: Saving family records: https://www.archives.gov/preservation/family-archives
Please Note: FEMA does not endorse any specific products or services.
FEMA’s mission: Helping people before, during, and after disasters