Released by One Florida Bank …
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Covid-19 Update
To Our Valued Customers and Stakeholders:
In this time of uncertainty, we hope this email finds you safe and healthy. As we all work to get our economy moving, I want to ensure you that One Florida Bank continues to thrive and grow. Our team is working day and night from locations all over Central Florida to ensure our customers are serviced at the level they expect and deserve. While we face some of the same challenges as many of you with working remotely, our operations are full steam ahead and we look forward to serving and growing our community as we strive to grow your bank. We would like to update you on some important initiatives and remind you of some of the things previously communicated:
All One Florida Bank lobbies have restricted use policies in place. We are able to continue service at each location as follows:
- The Downtown South Orlando now has a temporary mail slot for transactions.
- The Longwood office provides drive-thru service only.
- The Apopka office provides drive-thru service only.
- The Chipley office provides drive-thru service only.
We are participating in the Paycheck Protection Program under the SBA as outlined in the CARES Act passed by Congress. We are keenly aware this program has been somewhat confusing both for banks and for customers. We have been accepting applications and processing them through the SBA online portal. As all banks are, we are awaiting final guidance on loan documentation and authorization information from the SBA. We are aware there are multiple stories in the news and on social media outlining big numbers that are supposedly already funded. However, based on our conversations with actual SBA representatives, we believe the numbers are referring to applications processed through the system, not dollars that have been funded by banks to borrowers. At this point, we continue to process applications received from our clients, but are carefully assessing the volume to ensure we are able to meet our commitments before taking on additional applications. It is our desire to assist as many businesses as we can, but must be prudent to ensure we have the capacity. Please reach out to your relationship banker if you have questions about the PPP program.
As always we appreciate your support and look forward to continuing to serve you and our community!
Your One Florida Bank Team
www.OneFloridaBank.com
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