Released by Gulf Power …
This week Gulf Power has announced their plan to significantly lower bills for all customers amind the ongoing COVID-19 pandemic.
Subject to the Florida Public Service Commission’s approval, beginning May 1st, Gulf Power plans to issue a one-time decrease of approximately 40% for the typical May residential customer bill as a result of lower fuel costs.
“At Gulf Power, we understand how how critical it is — particularly at a time like now – for you to have the reliable service that you count on, each and every day. We also understand that, at this moment, savings on your bill can be especially valuable,” said Gulf Power President Marlene Santos. “While traditionally these types of savings are spread out, we know that many people in our communities are struggling right now and every penny counts. We want to do what we can to keep as much moneys possible in our customers’ pockets, and we believe this is the best way to provide customers with much-needed money as we all navigate through this difficult and unsettling time together.”
In Florida, fuel savings are typically refunded to customers over the remainder of the year to provide level, predictable bills. However, given the emergent and significant financial challenges facing many customer due to COVID-19, Gulf Power will stead seek to give customers the total annual savings in their May bill. Business customers will also see a significant one-time decrease in May, depending on usage and rate classFor customers experiencing hardship as a result of COVID-19, Gulf Power has resources available at GulfPower.com/Help, or the company can connect customers with resources available from federal, state and local authorities.
To further assist customers, Gulf Power is also implementing the same policies that it does during major crises events, including suspending electrical disconnections and providing payment extensions for customers in a hardship situation. These policies will remain in effect while Florida is under a state of emergency.
customers will also see a