Amazon recently suggested that customers protect themselves from Prime membership scams.
These are unexpected emails, calls, and texts from impersonators that often refer to an unauthorized charge for membership or notice of membership expiration. They ask you to verify your account by providing personal or payment information.
What to watch out for?
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- Scammers might send fake email attachments or say you are being charged a costly fee.
How can you avoid being scammed?
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- Visit the Message Center on Amazon.com or on our app to review authentic emails from Amazon. To verify your Prime membership status, authorize payments, or make changes to your billing and account information, log into your Amazon account, and go to Your Account
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- Customer Service is available 24/7 to help with any questions you may have.
Keep others safe
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- If you receive communication — a call, text, or email — that you think may not be from Amazon, please report it to us at,
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For more information on how to stay safe online, visit Security & Privacy on the Amazon Customer Service page.
